Democrat Alexi Giannoulias and Republican Dan Brady each won their respective primary election races on Tuesday locking up a November matchup to replace longtime Illinois Secretary of State Jessie White, who is retiring.
Illinois Secretary of State candidate David Moore says the "highly automated office must address the 'digital divide' that negatively affects service delivered to senior, economically disadvantaged and rural populations"
The biggest improvement the office can make to customer service through the Secretary of State’s office is accessibility, starting with the website, John Milhiser, Illinois Secretary of State, writes in his election questionnaire
Illinois Secretary of State candidate Dan Brady says the office needs digital efficiency updates to provide improved customer service, reduce wait times, and meet statutory requirements. Read his full election questionnaire here.
Illinois Secretary of State candidate Alexi Giannoulias says he will make more services and programs available remotely and online, if elected. "For those who still must visit a facility, they will have the ability to upload required documents in advance to cut down wait times."