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The Herald-News

Will County businesses adapt to penny going away

‘Pennies might not seem much, but they do add up’

Two of the last five pennies pressed at the U.S. Mint are presented Nov. 12, 2025, during a news conference in Philadelphia.

The U.S. pressed its final batch of pennies in November, but not all Will County retailers will be affected by the upcoming penny shortage in the same way.

Nour Zein, owner of Blissful Brew Coffee Co. in Lockport, said she won’t be affected because she has always rounded her prices up or down.

Nour Zein, owner of Blissful Brew Coffee Co. in Lockport, serves customers on Sunday, April 13, 2025.

For instance, if the cost was 1 or 2 cents with tax, Zein rounded down. If the cost was 3 or more cents after tax, Zein rounded up.

“I feel like it’s been easier for customers to see the price of the product upfront rather than seeing it with tax afterwards,” Zein said. “It keeps the transaction simple and quick.”

Jana Brodeur, owner of TCBY frozen yogurt in Shorewood, said she is planning to round down the cost of purchases to make it easier for customers – and to thank them for their financial support.

Brodeur said “a decent amount of people pay in cash,” and that’s because some understand she pays fees when they pay with a card.

“People paying in cash help us operate smoothly,” Brodeur said.

Sandra Moore, owner of Candy Kouture in Joliet, is taking a different approach. She’s planning to change her prices so the total will be “without the cents.”

Sandra Moore of Joliet, a longtime Joliet businesswoman and fashion expert, stands inside her clothing store Candy Kouture on Tuesday, Feb. 25, 2025.

“It would be kind of hard to round out the pennies, where I don’t lose or even shorten my customers,” Moore said. “At the end of the day, pennies might not seem much, but they do add up.”

But that’s not the case at Chet’s Hair Studio in Joliet.

Steve Rutkowski, who runs the hair studio that his late father, Chet Rutowski, founded 70 years ago, doesn’t think a penny shortage will be problematic.

Steve Rutkowski of Chet's Hair Studio, stands in the lobby of the Joliet business his father Chet Rutkowski founded 70 years on Wednesday, May 28, 2025. The community is invited to attend an open house from 1 to 6 p.m. Sunday at Chet's Hair Studio.

“With checks and cash, most people just round up their totals for retail purchases,” Rutkowski said. “We don’t really go through that many pennies.”

Jen Howard, president of the Joliet Region Chamber of Commerce & Industry, said the chamber “hasn’t heard anything from our membership” about the penny production stoppage.

Howard said she also feels the impact of penny shortages will be minimal.

“I think that credit and debit cards have taken on the majority of sales across the board,” Howard said. “I don’t think you would find a Gen Z or millennial who has any cash on them, let alone coins.”

The Cookie Maker owner Heather Kratz at the Winfield Farmer's Market in Winfield, IL.  July 3rd, 2024.

Heather Kratz of Plainfield, owner of the home-based business The Cookie Maker, said she just assumed pennies would circulate until they stopped being available.

“At that point, I think digital payment processing would be the new normal,” Kratz said. “A vast majority of payments are digital [or] card at this point already.”

That isn’t necessarily true in the restaurant industry, where 1 in 4 transactions still are paid in cash, according to the National Restaurant Association.

Currently, many restaurant operators round down when they don’t have the exact change, which could cost restaurant operators an estimated $13 million to $14 million per month should this practice continue, according to the NRA.

“In an industry with low 3% to 5% pre-tax profit margins, rounding due to the penny shortage will start to cut into operator profitability,” according to the NRA.

Denise  Unland

Denise M. Baran-Unland

Denise M. Baran-Unland is the features editor for The Herald-News in Joliet. She covers a variety of human interest stories. She also writes the long-time weekly tribute feature “An Extraordinary Life about local people who have died. She studied journalism at the College of St. Francis in Joliet, now the University of St. Francis.