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Driver Services facilities set to reopen statewide Tuesday

Driver’s license and ID card expiration dates extended to June 1

Secretary of State Jesse White is reminding the public that Driver Services facilities statewide are reopening Tuesday. Face masks are required, and social distancing and other safety measures will remain in place. White is reminding the public that driver’s licenses and ID card expiration dates have been extended until June 1. As a result, people do not need to rush to visit a facility, especially during winter weather conditions.

Facilities that opened on Monday include Chicago North, 5401 N. Elston Ave.; Chicago South, 9901 S. Dr. Martin Luther King Jr. Drive; Chicago Diversey Express, 4642 W. Diversey Ave.; Lockport, 1029 E. Ninth St.; Melrose Park Civic Center, 1000 N. 25th Ave.; Orland Park, 14807 S. Ravinia Ave.; and Springfield, 2701 S. Dirksen Parkway.

The Chicago West facility, 5301 W. Lexington Ave., will remain closed because of the city’s sewer repair work, which has closed Lexington Avenue around the facility. In addition, the James R. Thompson Center and Chicago Loop Express, 69 W. Washington St., Driver Services facilities will remain closed because they are located in public buildings that are not open.

Many transactions can be conducted online at www.cyberdriveillinois.com instead of waiting at a Driver Services facility. Some of these services include:

  • Renewing a license plate sticker.
  • Renewing a valid driver’s license for qualifying drivers.
  • Renewing a valid ID card for those ages 22 to 64 (seniors 65 and older have free non-expiring IDs).
  • Obtaining a driver record abstract.
  • Filing business services documents, such as incorporations and annual reports.

Customers with issues involving administrative hearings may contact adminhearings@ilsos.gov.

In an effort to reduce facility visits for in-person service, White has expanded online renewals for driver’s licenses and ID cards. Not everyone qualifies, particularly those who are required to pass a written or road test. For qualifying drivers, individuals will receive a letter with a unique PIN about 90 days before the expiration date. The PIN is required to renew online. For information on determining one’s eligibility for online renewal, visit www.cyberdriveillinois.com and click on “Read more on how to renew your driver’s license or ID card online” near the top of the main page.

More than 40,000 customers already have taken advantage of the expanded driver’s license and ID card online renewal program, which results in fewer customers waiting in person at Driver Services facilities.

“Throughout this pandemic, my commitment has been to do everything we can to help protect the health and safety of our residents and my employees while providing services to the people of Illinois,” White said. “This remains our goal and guides our decision-making.”

To ensure the public’s health and safety, customers visiting Driver Services facilities and Secretary of State employees will be required to wear face masks. Plexiglass dividers have been installed at all workstations and tape has been applied to the floor in 6-foot intervals to encourage social distancing. Social distancing guidelines limit the number of customers inside a facility. As a result, customers should come prepared to wait outside in cold weather because of the limited number of people allowed in a facility at one time.

For driving tests, employees will wear face masks and face shields because of the close proximity with the customer inside the vehicle. Customers will be required to wear face masks. Disposable plastic will be used to cover vehicle seats during the driving test and then discarded immediately after the conclusion of the test.