OSF St. Paul in Mendota reaches top 10% of critical access hospitals for outpatient, care transitions quality measures

Hospital recognized at ICAHN annual conference

OSF St. Paul Medical Center in Mendota has been named a 2022 Human Experience (HX) Guardian of Excellence Award winner by Press Ganey. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

The Illinois Critical Care Access Hospital Network recently recognized OSF St. Paul Medical Center, Mendota, for its ongoing commitment to quality of care, during a ceremony as part of ICAHN’s annual conference.

As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program, OSF St. Paul and other critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include: Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures.

“Often, in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Laura Fischer, ICAHN Flex Grant Project Manager. “This hospital realizes how important quality of care and an engaged staff is for its patients. From its top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating today.”

OSF St. Paul was recognized for being in the top 10% of all critical access hospitals in the country for outpatient and care transitions quality measures. Care transitions are the movement of a patient from one setting of care to another.

“We are very proud of our team for achieving this level of excellence in health quality,” said Dawn Trompeter, president of OSF St. Paul Medical Center. “This is truly a team effort that recognizes our dedication to delivering a healthcare experience of which our patients and staff can be proud.”

The Medicare Beneficiary Quality Improvement Program began in 2011 as a way for critical access hospitals to demonstrate the quality of care that they provide. This program has continued to evolve, adding new measures and removing outdated ones. In 2016, the Federal Office of Rural Health Policy deemed it necessary for critical access hospitals to participate in at least one measure of one domain to receive Flex funding opportunities. Each year, the FORHP has increased the level at which the hospital must participate to remain Flex fund eligible.

The Illinois Critical Access Hospital Network, located in Princeton, is a network of 58 small rural Illinois hospitals dedicated to strengthening the operations of its member hospitals through collaboration. The organization is composed of Illinois hospitals who have earned critical access hospital designation by the Center for Medicare and Medicaid Services. The organization is recognized nationally for its work with rural healthcare and administers several state, federal and private healthcare programs.